Grady Health System: Improving Performance at a Premier Trauma Center with a Revenue Cycle Projection Design

Grady Health System (GHS) is one of the largest public hospital-based health systems in the southeast. Licensed for 953 beds, the system’s Grady Memorial Hospital is the largest hospital in the state of Georgia, one of the largest public hospitals in the United States, and one of the busiest Level I trauma centers in the country. With roughly 66 percent of its patient population either uninsured or on Medicaid, the hospital struggles to receive adequate payment for the healthcare services it provides. In addition to payer mix and reimbursement challenges, GHS had recently undergone significant enterprise technology implementations. These implementations led to significant technological workflow changes which negatively impacted revenue cycle operations and cash flow management.

Leidos Health was engaged to assist GHS with a Revenue Cycle Optimization Project designed to significantly improve the performance of the GHS revenue cycle by addressing processes, roles and responsibilities, tools, and training necessary to improve and sustain performance.

Learn how GHS and Leidos Health worked together to complete a:

  • Rapid Assessment and Project Initiation
  • Detailed Remediation Development
  • Remediation Solution Design, Development and Implementation

Download the Case Study

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